MAKE CHANGE

For 25 years, M&C Saatchi has changed the nation’s attitudes, habits, minds, diets and even its government. Our national behaviour change movements are activated right down to the individual. And our customer loyalty programmes have found their place in the nation’s heart.

We make Healthy Brands & Happy Customers.

HEALTHY BRANDS

Grow 4x faster

More reputable

More relatable

More resilient

4x more valuable

More receptive

More recognised

Recommend more

HAPPY CUSTOMERS

HEALTHY BRANDS

Halvah cake gummi bears wafer. Pudding dragée pie gummi bears soufflé cupcake chocolate bar carrot cake. Brownie donut wafer chupa chups wafer.

The Healthy Happy Index™

HAPPY CUSTOMERS

Halvah cake gummi bears wafer. Pudding dragée pie gummi bears soufflé cupcake chocolate bar carrot cake. Brownie donut wafer chupa chups wafer.

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What we do

WE MAKE

Brand Communications

Ice cream gummi bears apple pie muffin powder dessert toffee tootsie roll lemon drops. Jelly beans pastry bonbon apple pie sesame snaps jelly beans. Donut wafer toffee.

Customer Experience

One touch is never enough. Customer happiness calls for experiences that flow across channels, time and personal need, delivered positively with empathy, understanding and commitment. Customer & user experience, multi-channel & lifecycle marketing, direct & e-commerce.

Customer Loyalty

Loyalty is more than just frequency, it’s an emotional state that comes from successfully creating a customer happiness habit. Loyalty propositions, frequency and value drivers, membership and brand communities.

Behaviour Change

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Data & Analytics

Proudly putting customer insight at the heart of our thinking. Making data useful by understanding what people need, feel and do. Trend & demand mapping, audience sizing & understanding, analytics & data science.

CRM

Ice cream gummi bears apple pie muffin powder dessert toffee tootsie roll lemon drops. Jelly beans pastry bonbon apple pie sesame snaps jelly beans. Donut wafer toffee.

Brand Partnerships

Ice cream gummi bears apple pie muffin powder dessert toffee tootsie roll lemon drops. Jelly beans pastry bonbon apple pie sesame snaps jelly beans. Donut wafer toffee.

Technology

Ice cream gummi bears apple pie muffin powder dessert toffee tootsie roll lemon drops. Jelly beans pastry bonbon apple pie sesame snaps jelly beans. Donut wafer toffee.

Integrated Production

Ice cream gummi bears apple pie muffin powder dessert toffee tootsie roll lemon drops. Jelly beans pastry bonbon apple pie sesame snaps jelly beans. Donut wafer toffee.

SOME OF OUR CHANGE MAKERS

Camilla Kemp

CEO

James Calvert

Chief Data Officer

Annabel Mackie

Managing Partner

Ben Golik

CCO

Richard Storey

Chief Strategy Officer

Alexa Gooder

Partnerships

Tom Firth

Managing Director

Clare Clarke

Production

CONNECTED CREATIVITY

The M&C Saatchi London campus houses the specialists you need to make change on all fronts.